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How to restore Pro Tools (in-app purchases) in SketchBook for Mobile

Do you want to add SketchBook to another device with the same OS? If so, follow these steps to restore Pro Tools on these devices. This will enable you to load your in-app purchase and get these Pro features onto the other device.

Keep in mind, in-app purchases made on iTunes are not transferable to Google Play and vice versa.

You can also use this method (Restore) if you’ve deleted the SketchBook app to reload it onto your device. In this case, you will also need to restore your in-app purchase to load the Pro features.

First, you’ll need to ensure the purchase appears in your purchase history. Once you can confirm that, you’re ready to restore your in-app purchase.

This applies to version 3 and up of SketchBook.

If you want the Pro SketchBook features on iOS, Android, Mac, and Windows, we recommend you a SketchBook subscription. Subscribing entitles you to the Pro features on Desktop (Mac/Windows) and Mobile devices.

Checking your purchase history

For iTunes users, follow these instructions. Here is a video to also help guide you through this.

For Google Play users, follow these instructions. Here is a video to also help guide you through this.

How to restore your SketchBook in-app purchase

If you made an in-app purchase in SketchBook, you can apply it to another device, as long as it has the same mobile operating system. All you need to do is restore your purchase.

1. Download SketchBook from Apple App Store or Google Play Store.

2. Ensure you’re logged in as the same user who originally bought the software.

3. Open SketchBook and select File icon in the SketchBook for mobile version >  Store icon in the SketchBook for mobile version Store and the Restore link.

Restore link in SketchBook Mobile

  • For a video demo for an iOS device, click here.
  • For a video demo for an Android device, click here.

4. To check to see if you’ve loaded the Pro Tools:

  • If you’re on a tablet with a subscription, there will be 14 icons in the toolbar.
  • If you’re on a handheld device with SketchBook v.4.0, tap Tools icon. There should be 10 tools. If there are only 8, you have an older version SketchBook. Click here for an app store description on Google Play Store and here for a comprehensive list of SketchBook Mobile features.

Tools in the handheld version of SketchBook for Mobile

Updated on November 6, 2017

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