When creating your SketchBook account and entering your email, did you make an email typo? If so, this will explain why you haven’t received a confirmation/welcome email from SketchBook. However, don’t fear. This is an easy thing to remedy.
Fixing a typo in your SketchBook account email
1. Go to https://accounts.autodesk.com.
2. Tap SIGN IN.
3. Enter the INCORRECT email address.
4. Enter your password.
5. Click on the Edit Profile button.
6. Tap the security settings tab, then Change Email, enter the correct email address, and tap Save Email.
7. Go to https://www.sketchbook.com and login using your new email address.