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How to back up files and settings

The one thing we always want to stress is that you back up your work. We talk with people everyday who didn’t back up their work and have lost it, as a result. When it comes to backing up, this could be your work, as well as your settings, custom brushes, and custom colors. Since apps can crash, files can become corrupted, this is your best way to ensure your stuff is safe. Check the sections below for how to back up whatever you need to back up for that platform.

If you are an Android user, have recently updated to the latest version of SketchBook, and it looks like your work is gone, it’s not. See How to import SketchBook files from an older version into the latest version SketchBook for Android.

Backing up in SketchBook for Desktop

Before resetting SketchBook to its default settings, we recommend backing up your work. You’ll find instructions below for Mac and Windows. Once complete, it’s save to reset SketchBook to its default settings.

Backing up images

To backup your images, use any of the saving options in the File menu.

For Mac App Store users, you have the iCloud option for saving your work to the cloud.

Backing up your Mac settings

To backup your settings, you will need to rename the version number folder. We recommend you change it to its current version number appended with OLD, then restart the SketchBook.

For example, the folder version number is 8.0, so you change it to 8.0-OLD.

You can find the folder you need to change in the location below. However, before doing this, you must unhide the Library folder. To unhide it, click your desktop to ensure you’re in the Finder, hold down the Option key, then choose Go > Library.

Option key to access the Library

/Users/~your-user-name~/Library/Application Support/Autodesk/SketchBook

Backing up your settings in the SketchBook desktop version

Click the following to watch a video of this.

Backing up your Windows settings

To backup your settings, you will need to rename the version number folder. We recommend you change it to its current version number appended with OLD, then restart the SketchBook.

For example, the folder version number is 8.0, so you change it to 8.0-OLD.

You can find the folder you need to change in the location below. However, before doing this, you must unhide all files and folders to view your AppData folder. See How to configure Windows to show file extensions and hidden files for instructions for how to do this.

C:\Users\YOUR-USERNAME-\AppData\Roaming\Autodesk\SketchBook

You can also try to reset your settings via the registry using regedit:

Backing up in SketchBook for Mobile

Whenever you download an app, it is saved to your app store account. Below, you will find instructions for backing up your app to the cloud, your machine, or through Google App backup.

For iOS users – Backing up your data (older apps)

  1. Connect your device to your desktop computer.
  2. In iTunes on your desktop computer, select your device, then Summary, and go to the Backups section.
  3. Tap This computer, then tap the Back Up Now button.

Backup older versions through iTunes: older mobile versions

 

Did you create a whole bunch of sketches in SketchBook Pro or SketchBook Mobile version 2x? Did you downloaded the latest version of SketchBook and now those images aren’t in the new Gallery? Check out Why don’t I see my drawings, to find out why and what to do.

Do you want to backup the sketches you’ve created in your mobile version of SketchBook? If so, read the sections below for your OS:

How to backup images from an iOS device to a Mac

Here are the steps for copying images over from your iOS device to your Mac. Before continuing, please pay special attention to the points below:

Your sketches in the Gallery WILL be deleted, if you delete the app and reinstall it from the App Store.

If your app is crashing, you can try to restore it to its default via Settings > SketchBook. We recommend in your Settings, turn off Bluetooth and Wi-Fi.

  1. Download iExplorer and use it in Demo mode on your Mac.
  2. Go into the SketchBook 3.x Gallery and select the image you want to export.
  3. Select the option to Export PSD > Export to iTunes and repeat for all your sketches.
  4. Open iExplorer > App > SketchBook, turn the widget, and the exported PSD should be saved in that App folder.
  5. Copy the files from your iOS device to your Mac desktop.

How to import SketchBook files from an older version into the latest version SketchBook for Android

If you’ve recently updated to the latest version of SketchBook, you’re Gallery may look a bit empty. You didn’t lose your files. They just need to be added to the new Gallery. Here’s how:

  1. In the Gallery, tap + and select New from Image.
  2. Select My Files > Internal storage > Autodesk > SketchBook3.
  3. Scroll down and select a file.

Any .tiff files will be your layered project files.

Are you thinking of upgrading your device or have you already done this? If so, you might be looking for a way to easily transfer your SketchBook images to your new device (Gallery). If so, before continuing, please pay special attention to the points below:

If you delete the App, the images may still be in the Autodesk folder.

The SketchBook folder should be intact, even if you uninstall/reinstall SketchBook from Google Play. It will also be intact when you get an Android update (i.e., Android 5.x to 6.x). It will NOT be intact if you perform a Factory Restore.

You can try to clear some settings in SketchBook on Android, by using Settings > Applications Manager.

You can try to clear some settings in SketchBook on Android, by using Settings > Applications Manager.

1. Backup the data on your Android device by connecting the old device to a desktop computer. When the AutoPlay dialog appears, select Open device to view files.

Connect the old device to a desktop computer. When the AutoPlay dialog appears, select Open device to view files.

2. Tap the Phone icon.

Tap the Phone icon.

3. Go to Autodesk > SketchBook3, select all the .tiff files, create a copy of them, then save them to a folder (name it SketchBookExpress) on your computer.

If your image files end in .tif, change them to .tiff to be seen when importing using Import legacy data.

Go to Autodesk > SketchBook3, select all the .tiff files, then save them to a folder on your computer.

4. Install SketchBook on the new Android device.

5. Import your images into the Gallery on the new device by connecting your new Android device to a desktop computer. When the AutoPlay dialog appears, select Open device to view files.

6. Go to the Autodesk folder, then drag the SketchBookExpress folder (from your computer) onto the Autodesk folder. 

Go to the Autodesk folder, create a folder, and name it SketchBookExpress.

Here is a video demo of this process on a Mac; however, it is the same on Windows:

7. To load the images into the Gallery, launch SketchBook on the new Android device. In the Gallery, pinch the screen to change the view to see all folders.

Switching to thumbnail mode in the mobile version of SketchBook

Choose Import legacy data.

Only .tiff image files will be seen by Import legacy data.

Finding Import legacy dataChoose Import legacy data.

8. Tap Select All, then Import to load the images into the SketchBook Gallery.

Transferring images: tap Select AllImport images into the SketchBook 3.x Gallery

Imported images in SketchBook Mobile

If you delete the app, your images should still be in the Autodesk folder.

Why don’t I see my drawings?

If you created sketches in SketchBook Pro or SketchBook Mobile version 2x and have downloaded the latest mobile version of SketchBook, your new gallery will be empty. Don’t panic. As long as you haven’t deleted the app, both the new and old version of SketchBook will remain on your device. This means your images are fine, they just have to be moved over.

For iOS users, DON’T delete your these older versions on SketchBook without backing up your sketches! If you do, all your work will be permanently lost. Even reinstalling the app won’t restore your images.

Why are your images not showing in your new gallery? This is because Autodesk SketchBook v3.0 is entirely a new app, not an update. This means that all your previous canvas files aren’t moved to this new gallery. This is why it is very important to backup your workOnce everything is backed up, you can import your images into the new gallery.

If at some point, you do remove an app from your device, it can be downloaded at anytime via the Purchase or My Apps tab from iOS App Store or Google Play store. Click here for more details for downloading your past purchases.

Backing up your data (older apps) for Android users

Check out this article on AndroidPit for how to back up Android and keep your data safe.

Backing up in SketchBook for Windows 10

If you want to backup your images use either the saving options or Export.

For backing up any settings, refer to the section above, Backing up in SketchBook for Desktop.

 

Updated on May 9, 2018

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