1. Frequently Asked Questions

Frequently Asked Questions

Is SketchBook really FREE?

Yes.

What tools do I get now that SketchBook is FREE?

All the Pro tools that you had to buy are all free. That means you get perspective guides, flood fill, an assortment of layer effects, as many layers as your device can handle, and so much more. If you ever wished the paid tools were free, now they are. Oh, I haven’t mentioned the brushes. Customize them. Create your own library and share your brushes. Check out all the new brushes. We hope you love it! 

How do I get the DESKTOP version of SketchBook for free?

For the Mac or Windows desktop versions:

  1. Download SketchBook from SketchBook.com, Windows Store, or Mac App Store.
  2. Install and launch SketchBook.
  3. Do one of the following:
  • If you have an existing Autodesk account – Tap the Sign In button and enter your Autodesk ID and password. Now, start using SketchBook for free!
  • If you don’t have an Autodesk account – Tap the Create Account button to create a free Autodesk account (ID and password). Launch SketchBook. Tap the Sign In button and enter your Autodesk ID and password. Now, start using SketchBook for free! 

How do I get the MOBILE version of SketchBook for free?

For the Android and iOS versions:

  1. Download SketchBook from either the Google Play Store or App Store.
  2. Install and launch SketchBook.
  3. Do one of the following:
  • If you have an existing Autodesk account – Tap the Sign In button and enter your Autodesk ID and password. Now, start using SketchBook for free!
  • If you don’t have an Autodesk account – Tap the Create Account button to create a free Autodesk account (ID and password). Launch SketchBook. Tap the Sign In button and enter your Autodesk ID and password. Now, start using SketchBook for free! 
I am currently a subscriber. What does this mean for me?

After April 30, 2018, you will no longer need a subscription to run the full version of SketchBook. Since you already have an Autodesk account (the ID and password created when you purchased your subscription), use these to sign into SketchBook and start drawing.

If you purchased a subscription from the Microsoft Store

Download the new version from the Microsoft Store, enter your Autodesk account credentials (the ID and password created when you purchased your subscription), and continue using SketchBook. Your current subscription will not auto-renew.

If you purchased a subscription from the iTunes Store or Mac App Store

Update your copy of SketchBook to the new version. Enter your Autodesk account credentials (the ID and password created when you purchased your subscription), and continue using SketchBook. Your current subscription will not auto-renew.

If you purchased a subscription from Google Play

Update your copy of SketchBook to the new version. Enter your Autodesk account credentials (the ID and password created when you purchased your subscription), and continue using SketchBook.

You will be required to cancel your Google Play subscription. Due to the way some stores handle subscription, Autodesk is unable to do that for you.

If you purchased a subscription from SketchBook.com

Download the update from SketchBook.com. Your current subscription will not auto-renew.

Is SketchBook being retired?

No, SketchBook is not being retired. We will continue to develop SketchBook and SketchBook for Enterprise with a focus on adding functionality to enable designers, architects, and animators to capture conceptual art and designs. While not all functionality will end up in both SketchBook and SketchBook for Enterprise, you will continue to enjoy the robust capabilities of SketchBook and benefit from ongoing enhancements, free of charge. 

What are the benefits of SketchBook for Enterprise?

SketchBook for Enterprise supports deployment at larger organizations and is included as part of different Autodesk collections. The product has similar features, with the exception of specific cross-product functionality, as it pertains to other Autodesk software in our collections.

What if I bought the In-App Pro Tools from the iTunes Store or Google Play Store?

If you purchased the In-App Pro Tools versions of SketchBook, now have access to the desktop and Windows 10 versions to finish your work on an even larger screen.

Here are just some of the desktop-only features you won’t see in the mobile versions: Free brushesRadial SymmetryPredictive Stroke, and Textured brushes. To access the full version of SketchBook, create an Autodesk account, then log in.

I updated to iOS 11 and can't access SketchBook Express

iOS 11 doesn’t support 32-bit apps, like SketchBook Express. This is why you can’t access it. Check out iOS 11 with SketchBook Pro 2.x (S logo) & SketchBookX for solutions.

Where do I go to get help with a bug?

Visit the Forum for help. Here are answers for the top 10 SketchBook solutions.

How many different versions of SketchBook are there?

There are multiple versions of SketchBook: Desktop (Windows/Mac/MAS), iOS, Android, and Windows 10. The core features are found in all versions. You will find some tools unique to the platform.

Will my device run SketchBook?

SketchBook will run on most devices. To check that your device runs SketchBook, see our system requirements.

What's the difference between SketchBook for Desktop (Windows) and SketchBook for Windows 10 (Windows Store)?

SketchBook for Windows 10 runs on any Windows 10 tablet or PC and is optimized for touch. It works with the Surface Dial, has unlimited undo/redo, and supports HD display and 100MP canvas size. SketchBook for Windows 10 can only be purchased through the Microsoft Windows Store. Though this version currently excludes the following features, we’re continually adding more: transparent color, layer grouping, French curve, text tool, FlipBook, crop tool, image adjustments, and distort.

SketchBook for Desktop (Windows) only runs on Win64 devices and can only be downloaded from the SketchBook website. It contains the full feature set.

How do I get SketchBook on iOS or Android?

If you have an iOS device, click here. If you have an Android device, click here.

I purchased SketchBook from a third-party seller. Why doesn't it have a particular feature?

Some third-party sellers, such as Amazon, continue to offer perpetual licenses of SketchBook (though some versions are many years old). We do not update or offer new features for these older installed versions. To get the latest version of SketchBook, go here.

Is your app available in other languages?

SketchBook is available in 11 languages: English, Chinese (simplified), Chinese (traditional Taiwan), Japanese, Korean, French, German, Italian, Spanish, Portuguese, and Russian.

You can change your language settings in the app’s preferences (Desktop). For the mobile versions, you will need to change the language settings on your device.

How do I download and install more brush sets?

You’ll find lots of “SketchBook Extras” inside the Desktop and Windows 10 versions, including regular themed brush sets made just for subscribers. Simply double-click the .skbrushes file to download and install the brush set. You can also download these brush sets on the SketchBook Blog. Check out Free brushes for SketchBook FAQ for more information on installing brushes.

What kind of stylus should I use with SketchBook on my mobile device?

This is an excellent question and it depends on your own personal preference (e.g., price, pressure-sensitivity, and feel). We can help you understand which ones work best on your device. For iOS devices, this stylus comparison chart can help you choose. For Android devices, the only supported stylus is the Samsung S Pen. Check out Auxiliary tools you can use with SketchBook for information on other tools that work with SketchBook.

I have a bunch of art I created in Photoshop. Can I use it in SketchBook?

Yes! SketchBook is fully PSD compatible. You can import and export PSD files. All layers, layer blending modes, layer groups, and layer names will be preserved.

My artwork is blurry or doesn’t seem to scale well when I print it. Why?

Your image resolution may simply be too low. The recommended image resolution for printing is 300 dpi. We recommend adjusting the image and canvas size each time you create a new file. Beginning with a large canvas is almost always better.

 

 

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