SketchBook Pro version 6.2 Readme

This readme contains the latest information regarding the installation and use of this update. It is strongly recommended that you read this entire document before you apply the update to your product. For reference, you should save this readme to your hard drive or print a copy.

Contents

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Fixes and changes have been made in the following areas:

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The following is a list of known issues:

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For this version of Autodesk SketchBook Pro, we added a 15 non-consecutive day trial version of SketchBook Pro, with a new banner image for each day it is used.

To ensure Autodesk SketchBook Pro runs to its potential, please ensure that your hardware meets the following requirements:

If you participated in either the Beta program and created custom brushes or textures, you will need to save them, before installing SketchBook Pro v6.2. If you don’t, these custom brushes will be deleted and your marking menus could contain unexpected combinations of tools.

  1. Go to:

      For 10.6 users [Macintosh HD]/Users/[user account]/Library/Application Support/Autodesk/SketchBook Pro/6.x Beta.

      For 10.7.x and 10.8.x users [Macintosh HD]/Users/[user account]/Library/Containers/com.autodesk.sketchbookpro6mac/Data/Library/Application Support/Autodesk/SketchBook Pro/6.x Beta.

  2. Copy your BrushTextures and CustomBrushes folders.
  3. Save them on your desktop.
  4. Install SketchBook Pro v6.2.
  5. After the installation, copy the BrushTextures and CustomBrushes folders and paste them into:

      For 10.6 users [Macintosh HD]/Users/[user account]/Library/Application Support/Autodesk/SketchBook Pro/6.2.

      For 10.7.x and 10.8.x users [Macintosh HD]/Users/[user account]/Library/Containers/com.autodesk.sketchbookpro6mac/Data/Library/Application Support/Autodesk/SketchBook Pro/6.2.

    Your custom brushes and textures are now accessible in SketchBook Pro v6.2.

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There are two methods for installing SketchBookPro. For people with the SketchBookPro DVD, inserting it into your disc drive should start the installation process. However, if this is not the case or you are downloading the software from our web site, see Manual installation.

DVD installation
  1. Place the SketchBookPro DVD into your disc drive, this opens a Finder window.
  2. Double-click SketchBook_Pro_v6_2_mac.pkg to launch the installer.
  3. Follow the instructions. Please note that during the installation process, if you do not accept the licensing conditions, the installation is terminated.

 

Manual installation
  1. Download and double-click the disk image (.dmg) file, SketchBook_Pr_v6_2_mac.dmg.
  2. Double-click the SketchBook_Pro_v6_2_mac.pkg file.
  3. Follow the instructions. Please note that during the installation process, if you do not accept the licensing conditions, the installation is terminated.

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The first time you open SketchBook, the product activation window appears.

  1. Click Enter Serial Number to enter your serial number and product key.

    WARNING When pasting the serial number emailed to you, ensure there are no spaces anywhere within, before, or after the number. A space will cause the installation to fail. If in doubt, manually enter the serial number.

  2. Click OK.

Entering a serial number

Besides going through the procedure above, there is another place where a serial number can be entered.

  1. Select Help > Enter Serial Number to open the SketchBook Pro Product Activation window.
  2. Enter the serial number and product key from the product packaging or online purchase confirmation, then click OK.

    NOTE If you don’t have a serial number, you can still use SketchBook by clicking Use Trial to install a 15 non-consecutive day trial version.

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To improve performance, try the following suggestions:

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For Bamboo users, please visit http://www.wacomeng.com/touch/WacomFeelMulti-TouchFAQ.htm#_Toc331140757 for the latest information from Wacom.

This is intended for SketchBook users of either the Wacom Cintiq or Intuos tablet devices, who have experienced any of the following issues:

Part 1 - Wacom driver refresh

The following are steps to uninstall and purge your system of all loose Wacom files. This is a 3rd-party solution prescribed by Wacom. Autodesk does not endorse such a solution. You can find more details regarding driver cleansing in the following Wacom thread:
http://forum.wacom.eu/viewtopic.php?f=4&t=3389

  1. Uninstall the current Wacom Driver from your system.
    • Go to Wacom/Pen Tablet > Preference File Utility. Delete ALL.

        1. Select Macintosh HD [your hard drive] > Applications > Wacom Tablet > Remove Wacom Tablet.
        2. Following the prompts to remove the program.
  2. After a restart, search for the following files and delete them:
    • tablet*.*
      wacom*.*
      pentab*.*
      wintab*.*
      Pen_Tablet.exe
      Pen_Tablet.dll
      Pen_TabletUser.exe
      PenTablet.cpl
      PenTablet.znc
      Touch_Tablet.dll
      Wintab32.dll
      WTouchAPI.dll
      WTouchCPL.exe
      WTouchService.exe
      WTouchUser.exe 

       

  3. As well, delete the folders TABLET and WTABLET. Ensure all hidden files are included.
  4. Ensure the device is plugged in properly.
      • Intuos – ensure the USB cable is connected to the system.
      • Cintiq tablet – ensure it has power, video, and that the USB cable is connected to the system.
  5. Now, go to http://www.wacom.com/downloads/drivers.php to download and install the latest driver from Wacom. Be sure to deactivate your antivirus before installing the tablet driver.
  6. Then, go to Windows Device Manager and disable the Wacom Virtual HID device, and restart your computer.

At this point, the Wacom device should be tracking. If not, consult the Wacom Product Support Online.

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Part 2 - Cintiq calibration

This section is only applies to Cintiq users. Before starting this section, you must complete steps 1 to 5 in Part 1.

You should now have all the drivers installed, the device hooked up to your system, and your stylus working. However, your Wacom Cintiq needs to be calibrated.

Part 3 – Intuos and Bamboo tablet setup

This section is only applies to Intuos and Bamboo tablet users. Before starting this section, you must complete steps 1 to 5 in Part 1.

Once that the tablet is connected and tracking properly, you need to set your mapping options.

NOTE The most important option to have set is Force Proportion. This ensures you are drawing proportionally. For example, with Force Proportion NOT enabled, when you try to draw a circle, it could appear as an ellipse.


If for any reason the stylus does not track properly, consult Wacom Product Support Online.


 


Copyright © 2013 Autodesk, Inc.

SketchBook Pro v6.2 Mac